With each passing second, the world is becoming more advanced. Tech is literally everywhere – which means field engineers and maintenance workers are facing more pressure to keep operations running smoothly and efficiently.
They can’t make a mistake, because if they do, entire companies can collapse. This situation has made it very important to equip these professionals with smart apps. These digital tools can empower them to perform precisely, productively, and safely.
Wondering how? Or rather about the particular smart app that can help you empower your team? Well, in today’s post, we will discuss this topic in great detail. From why smart apps are needed to 5 best picks, read more to unlock some golden nuggets!
What’s the Need for Smart Apps?
Smart apps are indispensable tools for field engineers and maintenance workers. They revolutionise how tasks are performed and managed. Here’s how:
- Efficiency
One of the primary benefits is increased efficiency. These apps streamline processes by automating routine tasks, scheduling maintenance, and managing work orders. This significantly reduces downtime and enhances productivity.
- Real-time Data
Smart apps allow workers to access and update information on-the-go, which ensures that everyone has the most current data. This instant access to information improves decision-making and problem-solving.
- Communication
With features like instant messaging, video calls, and collaborative platforms, smart apps facilitate better communication between field workers and office staff. This improved coordination leads to better teamwork and better project execution.
- Safety
They offer features like the best VPN, like NordVPN, safety checklists, hazard reporting, and compliance tracking. This ensures that safety protocols are consistently followed and the risk of accidents is reduced – especially when handling sensitive data.
From a business perspective, these smart apps automate operations and make them more budget-friendly. You don’t have to deal with paperwork or meet with the team in person. It’s possible to operate a field service business remotely – thanks to smart apps.
Plus, your employees have information more readily available. This allows them to work better and satisfy customers. These happy clients not only come back for business but also leave positive reviews, which helps boost your market presence.
Most smart apps also offer tracking and analytic tools that assist in performance evaluation. You can use it to make important business decisions.
5 Best Smart Apps for Field Engineers and Maintenance Workers
Now that we are aware of how smart apps help field engineers and your business. Let’s have a look at the best 5 options in the current market!
1. ANT TelecomANT Telecom is an excellent choice for field engineers and maintenance workers who work alone or in hazardous conditions offering a range of solutions including the Atlas PTT and SOS app.
It helps workers collaborate easily at a push of a button and raise emergency alarm messages if their safety is compromised in anyway.
Very often it can be time consuming to ring around to find colleagues for support. However, with the app you can reach colleagues instantly. No need to dial a number and wait for calls to be answered, simply push the on-screen widget and talk. Everyone in the group can hear and respond accordingly.
Similarly, to raise emergency lone worker alarms to the team, simply press the external SOS button supplied with the app. In case of man-down the app raises an alarm automatically based on the angle and movement of the smartphone.
2. B2Field
As the name suggests, this app is specially designed for managing field service engineers. It allows you to schedule tasks and assign unplanned repairs to engineers.
For example, suppose an instrument has developed an unexpected issue. In that case, the schedule will enable you to see which field engineer has the time to cater to the task and contact them instantly.
It also has a live map and tracking feature to stay updated with your team’s movements. For lone workers, this can alert you if something goes wrong instantly. The only catch here is that someone needs to monitor at all times; there’s no dedicated alarm.
3. Xenia
Xenia is another affordable and reliable option to consider for your business. Its facility maintenance management solution provides complete control over the workflow and performance.
You can create detailed work orders, including category, location, asset/sub-asset, and priority level. Once done, you can submit requests to the individual members of your team and check whether they have availability on their schedules.
You can also live track the progress, time, and costs associated with the particular request. This level of transparency allows you to stay on top of everything and manage your business profitably.
4. FieldAware
Trusted by 10,000 users worldwide, FieldAware makes field service management easy and simple. It automates all aspects so that your field engineers and maintenance workers improve their performance.
You can create work orders, schedule tasks, and get reports. Moreover, you can also get digital signatures from clients and complete documents. This means no paperwork or physical meetings are required to proceed.
The FieldAware mobile app is equipped with all essential tools to allow your team to view task information, collect paperwork, and give real-time updates on work status. As the manager, you can create invoices and track payments too.
5. MobiWork
From plumbing to construction, MobiWork facilitates all field service industries. It’s an all-in-one solution for your employees and customers.
The simple dashboard helps you view important information and push it forward to the entire team. You can create work orders, inventory lists, schedules, payment receipts, and forms from one interface.
What’s more unique about MobiWork is that it allows you to optimize your customer visits. You or the field engineer can plan their routes to cut the driving distance and overall costs. This is a great competitive advantage that shows your business cares about its customers more.
You can also integrate MobiWork with all versions of QuickBooks and transfer data to and fro between the software. If you have a large-scale field service company or are rapidly expanding, MobiWork is an excellent choice.
Last Words
All in all, smart apps are worth incorporating into your business model. The software brings all important data in one place and enables you to send it to relevant people. You get control over how, when, and where information transfer takes place.
So, you can make sure all task details are understood by the field engineer. They can use it to complete the task efficiently and report back as necessary.
The alarm and real-time updates/tracking features also help protect your team – especially those working alone or in dangerous conditions. From employees to customers to business profitability, smart apps are a win-win choice in all aspects.
We highly recommend choosing one of the above software to upgrade your business and empower your employees!
