If you are operating an old phone system in your business, then you could be missing out on many of the advantages that new telephony services can offer both employees and customers. A modern business telephony system is so much more than a group of extensions that share access to external lines. ...
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Business Telecom
Today’s business world has put great emphasis on efficient service delivery and customer centric transactions. That said, the impression you make when communicating with a supplier or client is a major factor to the overall companies growth. In most organizations, the telephone is the first line of ...
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Business Telecom
Are you looking to learn more on which telecommunication solution best suits your business? Managing both customer and internal enquires has become far more challenging in recent years, as workforces have become more mobile with more ways to get in touch and share information. This handy guide ...
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Business Telecom
Every business needs to be in constant communication with its customers, suppliers and each other. The challenge that businesses have today is that staff aren’t just communicating via the desktop phone sitting on their desk and today there are far more channels that businesses are adopting to reach ...
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Business Telecom
As the business world continues to welcome and embrace the use of modern communication technology, cloud based IP solutions are becoming an attractive proposition for businesses. The two main driving factors behind the changing trend are the affordability and efficiency that comes with implementing ...
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Business Telecom
What is a Hosted PBX system? The acronym PBX stands for Private Branch Exchange, where a complete system is housed in a building or an office. Desktop phones and external telephone lines are both connected to the telephone system which acts as a ‘switch’ routing calls either internally to staff or ...
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Business Telecom
The telecoms market can be a quagmire of unwanted long-term contracts, introductory offers that appear too good to be true (and usually are so) and customer service calls that seem to take forever and a day, only to be put through to someone who has no idea what your needs as a business are. ANT ...
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Business Telecom
