NovaAlert messaging software is designed to effortlessly and effectively manage your business critical alarms. In times of emergency, every second is crucial, which is why fast and reliable workflows are essential for every alarm or message. The NovaAlert platform serves as a vital link between emergency switches, sensors, and your alarm devices. It allows you to set up alarms that instantly alert your various response teams via SMS, data, email, and messaging options with radio and DECT, the moment an incident is detected. Here are some examples of how NovaAlert can be used:
With NovaAlert, critical alarms are swiftly delivered to your response team's handheld devices. These alerts contain vital information that aids your team in effectively handling and resolving emergencies quickly.
To guarantee that alerts are promptly addressed and prevent scenarios where no one responds or everyone does, each alert must be acknowledged by a team member. Once the alarms are acknowledged, the rest of the response team is promptly updated, and any additional alarms and escalations seize.
Alerts can be effortlessly dispatched to various types of handheld devices, such as IoS and Android smartphones, radios, and DECT, eliminating the need for replacement.
Fire alarm systems provide an early warning of possible fire outbreaks through the use of heat and smoke detectors. It is crucial to swiftly determine whether the fire is genuine before contacting the fire brigade and evacuating the building. Time is of the essence, as the longer the fire is allowed to spread, the greater the damage to the building and the risk to the staff.
With NovaAlert, alerts are directly sent to your fire team, helping them to efficiently manage alarms. Firstly, each fire team member receives details regarding which sensor(s) triggered the alarm and its precise location on their handheld device. This saves them valuable time, allowing them to go directly to the incident without the need to detour and check fire panels for the same information. Once the situation is comprehended and effectively communicated to the team, whether the alarm is legitimate or false, they can proceed accordingly.
By integrating NovaAlert into your building and process monitoring systems, you can empower your operators to effectively handle critical incidents with ease. Alarms will appear on their control room screens as usual and will be swiftly dispatched to the designated response team within seconds. Operators will then receive timely updates on the status of the alarm, from acknowledgment to progress and closure.
This streamlined process simplifies control room operations, as operators no longer need to be present at all times. They can comfortably take breaks or address site alarm incidents, knowing that they will instantly receive notifications on their handheld devices the moment a critical alarm is triggered. Additionally, managing critical incidents outside of regular hours, during unmanned periods, or when operators are on holidays or sick, becomes significantly more manageable.
