Your housing officers, support workers, surveyors and maintenance teams work in the local community where they are often expected to work alone. Staff can be at different sites visiting a range of residents, including those that are potentially vulnerable with mental health issues. Sometimes the circumstance of each visit isn’t always positive, and staff’s safety can be threatened by physical violence, verbal abuse or intimidation. Furthermore, when staff travel to different appointments they are also at risk of slips, trips and falls.