Our Cloud telephony solution is suitable for businesses of any size with single or multiple sites. Running on BT’s highly resilient and secure next-generation network, our service provides the functionality of a high-end telephone system but with no physical on-site switch.
Our telephone system options unifiy your communication, providing your employees with a solution that lets them handle all their business communication on the device of their choice: their laptop, mobile phone, office phone or home phone – using wired, wireless or broadband connections.
Customer expectations have risen dramatically – small and mid-size businesses must be able to respond swiftly and efficiently to all communication, regardless of the channel (call, email, web chat, SMS) your customer chooses. Our contact centre solutions give you the simplicity you require to manage the relationships with your customers easily across all channels.
Our call and screen recording solution allows you to securely record any business interactions that can be reviewed at a later date to resolve a dispute or to improve service levels and training.
